From Heidi in Munich, Germany, to TripleB Customer Relations Representative Natasha in September 2009:
"Natasha, I just wanted to let you know how extremely pleased I am with your and BBB's high level of service. I have dealt with many securities and futures brokers and none have come close to the capability (both human and technological) of BBB."
From Jorge, a large-scale Spanish client from Madrid, soaring beyond expectations:
"We would like to place a commendation respecting Mr. Sheryar Khan of your commodity futures support line. He helped us greatly when our computer crashed. We could not place any orders. Sheryar Khan found our open orders by piecing things together due to his obvious knowledge to determine which platform they were placed on. He quickly cancelled our Open orders. Then he placed a new order for us per our request. He was even able to access our trading platform to keep our order structure in place. That was impressive work by Mohsin. He was a great representative of Tripleb. Knowledgeable, helpful, efficient, pleasant to talk to...the works."
From William in London, appreciative of helping him transfer his forex funds from one account to another to use the platform he prefers and wants to trade from:
"With thanks to TripleB, "I am really looking forward to trying out this platform! I trade with many Forex brokers and you have always given me superior support as compared to other brokers!”
From Andre, in Switzerland, who has customers in the managed accounts programs:
"For more than two years now TripleB has helped us with various nuts and bolts of our trading in an effective way whenever needed. More recently, TripleB has helped us in managed futures, with CTA blends, for a very large client account. We greatly appreciate your help and are thankful to have such an excellent resource for us.”
From Steve in Australia, another tip of the hat to Martin, who is definitely a speedy service professional!
"Thanks for your quick replies, Martin. Since day one, you have always given me a quick response to any queries I have had and I appreciate your effort. It's not very often that I find your high level of enthusiasm.”
From Pierre in France, thanking Natasha for her assistance with making certain his account remains open through the holidays and beyond even if/when it is dormant, and when his usual customer service expert is on maternity leave:
"Thank you Natasha, it is nice to know the account will be open. Have a happy holiday, and thank you for responding so fast. It seems TripleB has a great team of employees!”
From Lothar, in Germany, a customer for more than four years who has met the company leadership:
"I have been most pleased with all the aspects of my relationship with TripleB, and would like to even more specifically express my appreciation and praise for one of your employees, Sheryar. Over the years, whenever I´ve had any questions or problems, he has never failed to be most helpful, and has always offered his knowledgeable support with a most professional, courteous, friendly, prompt and efficient attitude and approach. He is an obvious asset to your operation. I wish continued success to you and your company.”
London, England client Faheem wrote to his TripleB Customer Relations Representative, Natasha on January 13, 2009:
"Thank you. You guys are great. With your help and God willing, I am looking forward to having fun with live trading. Everything worked well. Have a wonderful day."
From Pakistan, customer Farid K. cites the "TripleB difference" and thanks Dilshad for help getting his account set up to his ultimate satisfaction:
Thanks for all your concerns. I wished that all the reps. from other institutions I´ve communicated with were as nice as you have been to me. Please continue your current methods of dealing with your customers and we will hang with you as you do with us.
Please copy this email (forward it) to your supervisor for me, or send me their email and I will do so myself!"
Stefen, from Munich, Germany, tips the hat to TripleB Customer Relations Representative Dilshad and her colleague, Natasha. Teamwork rocks! Stephen moved from simulation to a self-directed account and requested a bit of technical support. It was all completed in well under an hour:
"Stefen asked to be called on his land line to be sure he was connected to the servers and that his trades were going to through the system, after switching from a simulation program. Dilshad immediately forwarded his specific question to technical support, and then checked back with Stefen to ask if it was resolved. His response: "Yes. (Your associate) Natasha called me and did a fantastic job. I also told her you do a tremendous job answering e-mails in a timely fashion."
Commodity forex online trading, trade futures , CFD and Forex are leveraged products and carry a high degree of risk to your capital and it is possible to lose more than your initial investment and account balance. You should only speculate with money that you can afford to lose. These investments may not be suitable for all investors, therefore, please ensure that you fully understand the risks involved and seek independent advice if necessary prior to entering into such transactions.
Please click here for our Risk Disclosure Notice
UK tax laws may be subject to change and can differ if you pay tax in any jurisdiction outside the UK. It is therefore advisable to seek independent tax advice.
BBB (Private) Limited is authorised and regulated by the SECP
Elite Member of the Chamber of Commerce.